Logo

You already have an unfinished Quote for this Bid. Would you like to continue working on that Quote?

Bid Solicitation: 20-444DHS-MIS44-B-9894

Header Information

Bid Number: 20-444DHS-MIS44-B-9894 Description: LINK IV EBT System RFP Bid Opening Date: 07/17/2020 02:00:00 PM
Purchaser: Cheryl Bradley Organization: DHS - Human Services
Department: MIS444 - MIS Location: AF001 - MIS
Fiscal Year: 20 Type Code: 15 - Request for Proposal (RFP) Allow Electronic Quote: Yes
Alternate Id:   Required Date: Available Date :  02/05/2020 12:02:00 PM
Info Contact: Contact Jean Sandstrom at 217-557-9298 Bid Type: OPEN Informal Bid Flag: No
Purchase Method: Open Market
Pre Bid Conference: The mandatory vendor conference will be held on Tuesday, March 10, 2020 at 10:00 a.m. Attendees may join the teleconference by dialing 1-312-535-8110 or 1-415-655-0002; and entering the Meeting Number (access code) 802668259
Bulletin Desc:
Ship-to Address: Office of Program Support & Fiscal Management
100 South Grand Ave E., Lower Level
Springfield, IL 62761
US
Email: cassie.laird@illinois.gov
Phone: (217) 685-0939
Bill-to Address: Office of Program Support & Fiscal Management
100 South Grand Ave E., Lower Level
Springfield, IL 62761
US
Email: cassie.laird@illinois.gov
Phone: (217) 685-0939
Print Format: Bid Print New
File Attachments: BEP Vendors.xlsx
IL_EBT_RFP_V.4_Final.docx
IL_EBT_RFP_V.4_Final.pdf
RFP Attachments.zip
BEP Letter of Intent Template v.14.1~3.pdf
BEP Utilization Plan v.14.1~4.pdf
Forms B Section V.20.1~31.docx
Forms A Section V 18.1~49.docx
Vendor Instruction to Submit Technical Proposals B 9894.docx
Attachment - Notice of Electronic Submission Only v.20.2~1.pdf
Amendment to SNAP RFP~1.zip
IL EBT RFP Questions and Answers 6.20.20.xlsx
Amendment 7.docx
Attachment to Amendment 7.pdf
DHS Notice of Award B9894 revised 1 7 21.pdf
Form Attachments:
Required Quote Attachments
Desired Attachment Name Description
SPO Name: Richard Welch
Is this a Small Business Set Aside Procurement?: No
Is there a BEP/VBP Participation Goal? : Yes
If yes, BEP Goal Percentage: 20.00000
If yes, VBP Goal Percentage: 1.00000
Link to Original Contract :
Amendments:
Amendment # Amendment Date Amendment Note
1 02/11/2020 08:48:47 AM In order to comply with federal guidelines, the due date of the proposals has been moved from May 5, 2020 to May 6, 2020; the time remains unchanged at 2:00PM local time. Header 1. Bid Opening Date changed from "05/05/2020 02:00:00 PM" to "05/06/2020 02:00:00 PM". Enrollment Date Changes:
2 04/13/2020 07:00:14 AM The purpose of this amendment is to extend the bid opening date from 5/6/2020 at 2:00 PM to 6/3/2020 at 2:00 PM. Header 1. Bid Opening Date changed from "05/06/2020 02:00:00 PM" to "06/03/2020 02:00:00 PM".
3 04/17/2020 07:38:42 AM Notice to Vendors - This Bid is changing to ELECTRONIC RESPONSES ON BIDBUY ONLY per CPO Notice 2020.6. Please see attached "Notice of Electronic Submission Only - 03-2020" for additional information. If you need assistance or have questions, please reach out to Jean Sandstrom at Jean.sandstrom@illinois.gov. The technical offer is B-9894 and the Pricing is B-14412. Header 1. Allow Electronic Response changed from "No" to "Yes". 2. Custom Field: Custom Field changed from "" to "0". 3. Custom Field: Custom Field changed from "" to "0". Item 1 1. Description changed from "Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Initial Term upon signatures on contract through 5 years" to "Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Initial Term upon signatures on contract through 5 years. Vendor Instructions: Do NOT Submit Pricing on this Bid. This Bid is only used to submit technical proposals and all required forms. Attach documents in Attachments Tab and ensure they are marked Confidential.". Item 2 1. Description changed from "Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Year 1 Renewal 12 months" to "Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Year 1 Renewal 12 months. Vendor Instructions: Do NOT Submit Pricing on this Bid. Th
4 05/21/2020 12:55:18 PM The purpose of this amendment is to extend the bid opening date from 6/3/2020 at 2:00 PM to 7/3/2020 at 2:00 PM Header 1. Bid Opening Date changed from "06/03/2020 02:00:00 PM" to "07/03/2020 02:00:00 PM".
5 06/17/2020 01:08:06 PM This amendment moves the due date to July 17, 2020 at 2:00pm as a result of the COVID-19 crisis, this is the final extension anticipated.A second round of questions will be allowed. Questions are due by 2:00pm on June 25, 2020. Please see the additional compressed file, starting with Vendor Conference_Round 1 QandA_Important Changes for summary of change. Header 1. Veteran's BEP goal added at 1%.. 2. Bid Opening Date changed from "07/03/2020 02:00:00 PM" to "07/17/2020 02:00:00 PM". Attachment File Changes: Header 1. File 'Amendment to SNAP RFP~1.zip': File 'Amendment to SNAP RFP~1.zip' added .
6 06/18/2020 10:05:03 AM This amendment is for the purpose of adding the Technical Response file. Attachment File Changes: Header 1. File 'IL EBT RFP Questions and Answers 6.20.20.xlsx': File 'IL EBT RFP Questions and Answers 6.20.20.xlsx' added .
7 06/29/2020 07:02:21 AM This amendment is for the purpose of adding the Second Round of Questions and Answers. Attachment File Changes: Header 1. File 'Amendment 7.docx': File 'Amendment 7.docx' added . 2. File 'Attachment to Amendment 7.pdf': File 'Attachment to Amendment 7.pdf' added .
8 08/26/2020 06:58:38 AM Attached BEP UPlan Determination.
9 12/23/2020 11:02:46 AM This is not a new bid opportunity. This is to post the Notice of Award. Attachment File Changes: Header 1. File 'DHS Notice of Award Link 12.23.20.pdf': File 'DHS Notice of Award Link 12.23.20.pdf' added .
10 01/11/2021 07:20:34 AM This is not a new bid opportunity. This is to post the revised Notice of Award. The awarded vendor, FIS, has not changed. The points changed to reflect the appropriate number of price points and to factor into technical points the scores from one evaluator which were previously overlooked. We apologize for any confusion or inconvenience. The results of the Notice of Award are unchanged. Attachment File Changes: Header 1. File 'DHS Notice of Award B9894 revised 1 7 21.pdf': File 'DHS Notice of Award B9894 revised 1 7 21.pdf' added .
11 03/24/2021 08:41:01 AM Attached BEP and VSB UPlans.

Item Information

1-5 of 6
1  2 
Item # 1:   ( 952  -  45 )   Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Initial Term upon signatures on contract through 5 years. Vendor Instructions: Do NOT Submit Pricing on this Bid. This Bid is only used to submit technical proposals and all required forms. Attach documents in Attachments Tab and ensure they are marked Confidential.
NIGP Code: 952-45
   Food Stamps and Coupons
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 2:   ( 952  -  45 )   Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Year 1 Renewal 12 months. Vendor Instructions: Do NOT Submit Pricing on this Bid. This Bid is only used to submit technical proposals and all required forms. Attach documents in Attachments Tab and ensure they are marked Confidential.
NIGP Code: 952-45
   Food Stamps and Coupons
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 3:   ( 952  -  45 )   Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Year 2 Renewal 12 months. Vendor Instructions: Do NOT Submit Pricing on this Bid. This Bid is only used to submit technical proposals and all required forms. Attach documents in Attachments Tab and ensure they are marked Confidential.
NIGP Code: 952-45
   Food Stamps and Coupons
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 4:   ( 952  -  45 )   Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Year 3 Renewal 12 months. Vendor Instructions: Do NOT Submit Pricing on this Bid. This Bid is only used to submit technical proposals and all required forms. Attach documents in Attachments Tab and ensure they are marked Confidential.
NIGP Code: 952-45
   Food Stamps and Coupons
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 5:   ( 952  -  45 )   Provide an Electronic Benefit Transfer (EBT) System for Supplemental Nutritional Assistance Payments (SNAP) includes a full spectrum of statewide EBT services for the Illinois Link system including operation of the data center and database used in the Illinois Link system to establish Link/EBT accounts and process Link/EBT transactions; production and mailing of Link cards; distribution of Link cards to the IL Department of Human Services (IDHS) local offices; issuance of SNAP and cash assistance benefits to clients; operation of both client and retailer help desks and websites and the daily financial reconciliation and settlement to pay transition processors and retailers for customers' Link purchases and cash withdrawals. Year 4 Renewal 12 months. Vendor Instructions: Do NOT Submit Pricing on this Bid. This Bid is only used to submit technical proposals and all required forms. Attach documents in Attachments Tab and ensure they are marked Confidential.
NIGP Code: 952-45
   Food Stamps and Coupons
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
1-5 of 6
1  2 
Copyright © 2026 Periscope Holdings, Inc. - All Rights Reserved.
Quote # Description Date Last Modified Status