Bid Solicitation: 20-586SBE-FINAN-B-11082

Header Information

Bid Number:

20-586SBE-FINAN-B-11082

Description:

SBE - AU23 - Marketing Software

Bid Opening Date:

10/29/2019 12:00:00 PM

Purchaser:

Jessica Crum

Organization:

SBE - State Board of Education

Department:

CHFOPPROCAPOF586 - Chief Operating and Professional Capital Officer

Location:

AE005 - Information Technology

Fiscal Year:

Type Code:

95 - Small Purchase

Allow Electronic Quote:

Yes

Alternate Id:

Required Date:

Available Date :

10/23/2019 10:09:00 AM

Info Contact:

Bid Type:

OPEN

Informal Bid Flag:

Purchase Method:

Open Market

Pre Bid Conference:

Bulletin Desc:

Ship-to Address:

Central Receiving Center
100 North First Street, Concourse
Springfield, IL 62777
US
Email: spower@isbe.net
Phone: (217) 555-5555

Bill-to Address:

Central Receiving Center
100 North First Street, Concourse
Springfield, IL 62777
US
Email: spower@isbe.net
Phone: (217) 555-5555

Print Format:

Bid Print New

File Attachments:

RFQ Specifications

Form Attachments:

Required Quote Attachments

Desired Attachment Name	Description

SPO Name:

Kassandra Wilkin

Is this a Small Business Set Aside Procurement?:

Is there a BEP/VBP Participation Goal? :

Link to Original Contract :

Item Information

Item # 1: ( 208 - 44 )

*PLEASE SEE ATTACHED RFQ SPECIFICATIONS* The Illinois State Board of Education (ISBE) is seeking a vendor to provide Marketing software which integrates with Dynamics CRM and provides a rich user interface allowing Internal/External Communications department to create marketing e-mails with a WYSIWYG GUI. Must meet the following specs: Unlimited users Unlimited contacts Email Marketing with 3.5 Million emails per year included Web Tracking Campaign Tracking Social Discovery Social Marketing Web Forms Subscription Management Profile Management Lead and Contact Scoring Surveys Campaign Automation SMS Messaging via Twilio, MessageNet or BulkSMS integration Webinar integration with Eventbrite, GoToWebinar, WebEx or Cvent Landing Pages Basic Support Phone, Online and Live Chat 24x7 Availability 5 authorized support users Unlimited online training and knowledgebase Dedicated Technical Account Manager that is Dynamics Certified Less than 1 hour initial response time Direct access to Tier 2 support (bypassing Tier 1 Support) A named Customer Success Manager (the benefits of a named CSM contact include: direct access to the Customer Success Manager and greater familiarity with the customer's business goals and processes Business Onboarding 60 days 1 Kick-off Call 1 Implementation Call 2 Touchpoint Call 7 Product Consulting Appointments (to be completed during length of contract)

NIGP Code:

208-44
E-Mail Software, Microcomputer

Qty

Unit Cost

UOM

Total Discount Amt.

Total Cost

1.0

EA - Each

Manufacturer:

Brand:

Model:

Make:

Packaging:

Additional NIGP Code:

Item Attachments:

RFQ Specifications