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Bid Solicitation: 26-350SOS-ITSOS-B-52438

Header Information

Bid Number: 26-350SOS-ITSOS-B-52438 Description: Call Center Headsets and Hookswitches Bid Opening Date: 06/10/2026 02:00:00 PM
Purchaser: Samantha Guffey Organization: SOS - Secretary of State
Department: ITSOS350 - Information Technology Location: AB001 - Information Technology
Fiscal Year: 26 Type Code: 10 - Invitation for Bid (IFB) Allow Electronic Quote: Yes
Alternate Id: 26IT103124  Required Date: Available Date :  05/14/2026 01:33:53 PM
Info Contact: Contact Samantha Guffey sguffey@ilsos.gov Bid Type: OPEN Informal Bid Flag: No
Purchase Method: Open Market
Pre Bid Conference:
Bulletin Desc: The Illinois Secretary of State is seeking bids for headsets and hook switches to be used for all call center based communications. Please see IFB for details.
Ship-to Address: Illinois Secretary of State
501 South 2nd Street
108 Howlett Building
Springfield, IL 62756
US
Email: procurement@ilsos.gov
Phone: (000) 000-0000
Bill-to Address: Illinois Secretary of State
501 South 2nd Street
108 Howlett Building
Springfield, IL 62756
US
Email: procurement@ilsos.gov
Phone: (000) 000-0000
Print Format: Bid Print
File Attachments: 26IT103124 Headsets and Hook Switches IFB~3.docx
Notice of Award - Smart Innovations LLC.pdf
Vendor Disclosure v 24.1 Formerly Forms A~22.docx
IPG Active Registered Vendor Disclosure formerly Forms B v.23.1~45.docx
Questions and Answers Part 1~6.docx
Form Attachments:
Required Quote Attachments
Desired Attachment Name Description
Headsets and Hook Switches IFB
Vendor Disclosers Vendor disclosures or IPG Active Vendor Disclosure
SPO Name: Dave Littrell
Is this a Small Business Set Aside Procurement?: No
Is there a BEP/VBP Participation Goal? : No
Link to Original Contract :
Amendments:
Amendment # Amendment Date Amendment Note
1 06/03/2026 08:12:34 AM This amendment was to correct the SKU items for the 8420 and 8245 Headsets. Questions and Answers Part 1 have been added. An update IFB has been attached. Due to all these changes, we have moved the due date to 06/10/26 at 2pm Header 1. Bid Opening Date changed from "06/04/2026 02:00:00 PM" to "06/10/2026 02:00:00 PM". Attachment File Changes: Header 1. File '26IT103124 Headsets and Hook Switches IFB~2.docx': File '26IT103124 Headsets and Hook Switches IFB~2.docx' deleted . 2. File 'Questions and Answers Part 1~6.docx': File 'Questions and Answers Part 1~6.docx' added . 3. File '26IT103124 Headsets and Hook Switches IFB~3.docx': File '26IT103124 Headsets and Hook Switches IFB~3.docx' added .
2 09/15/2026 11:59:05 AM Attaching Notice of Award to Smart Innovations LLC for $289,972.92. Attachment File Changes: Header 1. File 'Notice of Award - Smart Innovations LLC.pdf': File 'Notice of Award - Smart Innovations LLC.pdf' added .

Item Information

1-5 of 6
1  2 
Item # 1:   ( 839  -  00 )   Poly Blackwire 3320 Binaural Wired Headset MFG:8X220AA, or equivalent
NIGP Code: 839-00
   TELEPHONE EQUIPMENT, ACCESSORIES AND SUPPLIES
Qty Unit Cost UOM Total Discount Amt. Total Cost
200.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 2:   ( 839  -  00 )   Poly Blackwire 8225 Binaural USB-C Wired Headset MFG:8X225AA, or equivalent
NIGP Code: 839-00
   TELEPHONE EQUIPMENT, ACCESSORIES AND SUPPLIES
Qty Unit Cost UOM Total Discount Amt. Total Cost
200.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 3:   ( 839  -  00 )   HP Poly Savi 8420 DECT Wireless Headset MFG: 8L75AA#ABA, or equivalent
NIGP Code: 839-00
   TELEPHONE EQUIPMENT, ACCESSORIES AND SUPPLIES
Qty Unit Cost UOM Total Discount Amt. Total Cost
485.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 4:   ( 839  -  00 )   Poly Savi 8245 Office DECT 1920-1930 MHz USB-A Headset, or equivalent
NIGP Code: 839-00
   TELEPHONE EQUIPMENT, ACCESSORIES AND SUPPLIES
Qty Unit Cost UOM Total Discount Amt. Total Cost
625.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
Item # 5:   ( 839  -  00 )   Poly APC-43 Electronic Hookswitch TAA MFG: 85Q55AA, or equivalent
NIGP Code: 839-00
   TELEPHONE EQUIPMENT, ACCESSORIES AND SUPPLIES
Qty Unit Cost UOM Total Discount Amt. Total Cost
1210.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:

Additional NIGP Code:

 
1-5 of 6
1  2 
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